Privacy Policy
Introduction
This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website. Our practices comply with the General Data Protection Regulation (GDPR) and other applicable laws within the European Union (EU).
By using our website, you consent to the terms outlined in this Privacy Policy.
Who We Are
Website Name: Alicante-Learning
Website URL: Alicante-Learning.com
Data Controller: LuekenMedia
Contact Email: contact@alicante-learning.com
Data We Collect
We collect the following data when you use our website:
1. Google Analytics (via Google Site Kit)
- Data Collected: Anonymous usage statistics, including IP addresses, browser type, referring pages, and on-site activity.
- Purpose: Analyze website traffic, user behavior, and improve content.
- Retention: As per Google’s data retention policies.
- Processor: Google LLC (Privacy Policy: Google Privacy Policy)
2. Fluent Forms
- Data Collected: Information provided via forms (e.g., name, email address, phone number, and other submitted details).
- Purpose: Respond to inquiries, process requests, and offer services.
- Retention: Stored securely and deleted when no longer necessary.
3. Cookies and Tracking Technologies
- Types of Cookies: Essential, analytics, and marketing cookies.
- Purpose: Ensure website functionality, analyze performance, and personalize content.
- Details: See the „Cookies Policy“ section below for a detailed breakdown.
Cookies Policy
Cookies are small text files stored on your device to enhance user experience.
Types of Cookies We Use:
- Essential Cookies: Necessary for the website to function correctly.
- Analytics Cookies: Help us understand user behavior and improve performance (e.g., via Google Analytics).
- Marketing Cookies: Used for personalized content and advertising (if applicable).
Managing Cookies:
You can control cookies via your browser settings or through our cookie consent banner. Declining cookies may limit some website features.
How We Use Your Data
We process your data for the following purposes:
- Provide Services: Deliver content and respond to inquiries.
- Website Improvement: Analyze usage data and optimize the user experience.
- Legal Compliance: Comply with applicable laws and regulations.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you opt into analytics or cookies.
- Legitimate Interests: Improve our services and website.
- Contractual Obligation: Respond to form submissions or requests.
- Legal Compliance: Adhere to EU laws and regulations.
Sharing Your Data
We only share your data with:
- Service Providers (e.g., Google for Analytics).
- Authorities when required by law.
All data processors are GDPR-compliant.
Data Retention
We retain your personal data only as long as necessary for the purposes described. You may request deletion at any time by contacting us.
Your Rights Under GDPR
As an EU resident, you have the following rights:
- Access: Request a copy of your data.
- Correction: Rectify inaccurate or incomplete data.
- Deletion: Request data removal („right to be forgotten“).
- Objection: Restrict or object to processing activities.
- Data Portability: Obtain your data in a machine-readable format.
- Withdraw Consent: At any time for non-essential cookies.
To exercise your rights, contact us at [Insert Contact Email].
Data Security
We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, with the „last updated“ date.
Contact Information
For questions or concerns about this Privacy Policy, please contact us at:
- Email: contact@alicante-learning.com
Consent
By using this website, you acknowledge that you have read and understood this Privacy Policy.